If you are unfortunate enough to face an issue with Snapchat that directly involves its very functionality, then you must undoubtedly wonder why is Snapchat not working and how to fix it.
Especially since Snapchat probably must be becoming commonplace among your friends and family, with them using it to promote themselves or create funny snaps of themselves.
Regardless of why you would want Snapchat, it is essential to know why the app is not working and how to fix it, so the app works on your mobile device.
How to Fix Why Snapchat is Not Working issue
There can be several reasons why you are facing issues while trying to use Snapchat, from a slow internet connection to a particular problem in your Mobile device, it might be that you denied some of the necessary permissions that the app requires, or you may have a faulty app cache. Let us take a look at some of the workarounds to issues regarding Snapchat:
01 Clear Snapchat App Cache
More often than not, the Snapchat app may face problems due to too much data cache. To clear the app cache, do the following:
1. On your Android device, swipe down on the screen and tap on the gear icon to go to the Settings app
2. Scroll down and tap on Apps
3. Tap on Manage apps (this may vary on different Android devices)
4. Find your Snapchat app and tap on it
5. Tap on Clear Data
6. Tap on Clear cache
7. Tap on OK
This might just be enough to fix the functionality issue you are facing with Snapchat and to let you know why is Snapchat not working and how to fix it. If this doesn’t work, keep reading!
02 Check Your Snapchat Permission
If you are facing issues with the Snapchat app, either not opening or unable to take Snaps, you may need to enable some permissions for Snapchat. To do so, do the following steps below:
1. Swipe down on your Android device screen and tap on the gear icon to go to the Settings app
2. Scroll down and tap on Apps
3. Tap on Manage apps (this may vary on different Android devices)
4. Find the Snapchat app and tap on it
5. Tap on App permissions
6. On the DENIED section, if Camera or other necessary functionality is there, tap on it
7. Tap on Allow
Go back and try using Snapchat again; if it works properly with you being able to take snaps, then this would be enough for you to know why is Snapchat not working and how to fix it.
03 Restart Your Phone
This may seem rather obvious, but restarting your Android device can resolve issues you might be facing while using specific apps, including Snapchat. You may try restarting your phone if Snapchat keeps refusing to work.
04 Check Your Internet Connection
As Snapchat is an online-only app, it might refuse to work if your WiFi or cellular data is not working. You may check your internet connection to see if it works and try using Snapchat again.
This might be enough to solve your query about why is Snapchat not working and how to fix it.
05 Check for Snapchat App Update
If you haven’t updated Snapchat, it might just be the reason that Snapchat is not working correctly. Ensure that your Snapchat app is updated; if not, update it.
Conclusion:
If these are still not fixing your issue with Snapchat, you may try to contact the Snapchat support team to try and take a look at your issues; make sure to mention to them the workarounds you have tried so far.
These are some of the reasons and workarounds why your Snapchat app might not be working and how you could do the workarounds to fix your issue with the Snapchat app.
If you have any more queries regarding why is Snapchat not working, and how to fix it, please comment below!
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